Contact
Contact support
Email us from the address connected to your PostureSense account and include your device, app version if available, the date of the session, and what you expected to happen.
contact.posturesense@gmail.comSupport
PostureSense Support
Help for AirPods posture sessions, account access, summaries, goals, alerts, and data deletion. This page is preserved as the public support URL for app listings and customer help.
AirPods and posture tracking
If posture detection is not working, confirm your AirPods are connected, open calibration, and keep your phone nearby during the session. PostureSense uses motion signals for chin angle, side tilt, and forward lean.
Session history and scores
Session scores depend on measurement time and how long posture events remain in poor-posture states. Daily and monthly summaries update after history is saved.
Goals, streaks, and alerts
You can use measurement-time and posture-score goals to build streaks. Alert timing and hourly bad-posture risk settings help tune reminders to your day.
Account and data deletion
You can delete your account from the app. If you cannot access the app, contact support from your account email so we can help verify the request.
Privacy expectations
PostureSense is designed around posture event history and summary metrics for your account. Do not send medical information or sensitive screenshots in support requests.