A little clarity.
Before you begin.

Subscription and trial

One individual subscription covers your account across supported devices. Web pricing is USD $1 per month plus applicable tax, processed by Paddle. Native store pricing is localized near USD $1; the store confirms the exact amount. Eligible accounts receive a once-only 14-day trial with payment authorization. The subscription renews automatically each month after the trial unless canceled before renewal.

Existing accounts created before the launch cutoff receive a once-only 30-day transition from first updated-app activation, followed by the option to start the standard trial if eligible. Purchases and enforcement begin only when the release and payment service are available. Older offline releases continue to work as released.

Cancellation and payments

Cancel web subscriptions through Account, and native subscriptions through the App Store or Google Play. Cancel before the next renewal to avoid its charge. Verified access continues until the end of the applicable access period. Uninstalling the app does not cancel your subscription. Payment authorization, applicable tax, renewal date and any refund process are shown by Paddle or your native store; contact support if you need help.

Refund policy

Paddle is the merchant of record for web purchases and handles payment and refund requests under its Refund Policy and Buyer Terms, together with applicable consumer law. Some digital purchases carry a 14-day withdrawal right; eligibility and exceptions depend on those terms and your location. The 14-day free trial is separate from any refund or withdrawal right.

To request help with a web charge or a refund, visit Paddle Buyer Support or email contact.posturesense@gmail.com. Include your purchase receipt or the email used at checkout; do not send your card number. Canceling renewal does not itself request a refund of an earlier charge. For App Store or Google Play purchases, request refunds through the store under its refund rules. This policy does not limit your statutory consumer rights.

Access and your data

Expired access prevents new monitoring and new uploads. An in-progress session remains locally saveable. Your history, settings, support, billing and account deletion remain accessible. Queued local sessions wait for verified renewal before upload. A browser checkout completion message alone does not grant access; the server verifies payment and subscription status.

Supported use

Live monitoring requires supported iOS or macOS devices and compatible AirPods that provide motion data. Android is a companion for account access and history; it does not provide live monitoring or Galaxy Buds support. Availability depends on hardware, software and release. PostureSense is not a medical device and does not diagnose, treat, cure or prevent any medical condition. Use feedback as a posture-awareness aid, not a health diagnosis.

Keep your account secure and use the service lawfully. Do not share your individual subscription as a family or business plan. Contact us if an account or payment appears incorrect.

Privacy, support and deletion

Our privacy policy explains information handling. Support and account deletion remain available without an active subscription. Deletion removes associated service data after ownership verification; any legally required payment records may be retained by the payment provider. Review and cancel native-store subscriptions in the store when deleting your account.

For payment, account or service questions, contact contact.posturesense@gmail.com.